Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of https://www.goodlaneusa.com and the GoodLane USA Service Alerts text messaging program operated by GoodLane USA Air Conditioning & Heating (“GoodLane USA,” “we,” “us,” or “our”). GoodLane USA provides HVAC and plumbing services in Miami, Fort Lauderdale, and Boca Raton, Florida.

Program name and description

Program name: GoodLane USA Service Alerts

Program description: GoodLane USA Service Alerts is an SMS program for individuals who have opted in to receive messages about GoodLane USA heating, cooling, and plumbing services. Messages may include appointment reminders, dispatch and arrival updates, service follow-up, estimate and scheduling information, customer support messages, and notifications about future service opportunities.

How to Join

1. Visit www.goodlaneusa.com or start a service request with GoodLane USA.
2. Open the booking or contact form.
3. Complete the service questions.
4. Enter your mobile phone number. Before submitting your number, you are informed that by providing it you consent to receive SMS messages about your service appointments, payment updates, and future opportunities.

By entering your mobile phone number, you agree to receive SMS messages about your service appointments, payment updates, and future opportunities. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

5. Receive SMS messages regarding your service appointments, payment updates, and future opportunities.

Our services

GoodLane USA offers HVAC and plumbing services for homes and businesses in Miami, Fort Lauderdale, and Boca Raton, Florida. Information on this website is for general description only. Actual work is performed by licensed technicians under a separate service agreement or estimate.

SMS consent

By providing your mobile number and opting in to GoodLane USA Service Alerts, you agree to receive recurring automated text messages from GoodLane USA at the number you provided. Consent is not a condition of purchase.

Message frequency

Message frequency varies based on participation and available opportunities.

Message and data rates

Message and data rates may apply. Check your wireless plan with your carrier if you have questions about your text or data charges.

How to opt out

You can cancel the SMS service at any time. Reply STOP to unsubscribe. After you send STOP, we will send one confirmation and you will no longer receive SMS messages from this program. If you want to join again, opt in the same way you did the first time.

Other common opt-out words such as UNSUBSCRIBE, CANCEL, END, and QUIT are also honored.

How to get help

Reply HELP for help, or contact us at (786) 723-7187 or office@goodlaneusa.com.

Supported carriers

The program should work with most U.S. wireless carriers. Carriers are not liable for any delayed or undelivered messages.

Privacy

Mobile information and SMS opt-in consent are handled as described in our Privacy Policy. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Read the full policy at https://www.goodlaneusa.com/privacy.

Acceptable use

You agree not to misuse this website or use another person’s mobile number without their permission.

Disclaimer

Information on this website about HVAC and plumbing is educational and descriptive. It is not a substitute for licensed professional service. Follow manufacturer instructions and Florida local codes. We are not responsible for injury, property damage, or repair costs that result from work you do yourself after reading this website.

Limitation of liability

To the fullest extent allowed by law, GoodLane USA is not liable for indirect, incidental, or consequential damages arising from the website, our services, or the messaging program.

Changes

We may update these Terms. The current version will be posted at https://www.goodlaneusa.com/terms. Continued use of the website or messaging program after an update means you accept the revised Terms.